“Put on your own oxygen mask before assisting others.” It’s such a counter-intuitive statement, especially when I look over to my daughter seated next to me on the plane. As if I could bear to see her gasp even one time as I put my interests ahead of hers! And yet I know that if I reached first to her mask, in my fear and panic, my own breathing would increase as I scrambled to help her and keep her calm. And, of course, if I fall unconscious, I cannot help her at all. If y

Every organization has what I call “screaming children” – those issues which demand attention. It is, of course, human nature, to want to tend to the child who is screaming the loudest. However, practically speaking, addressing that issue may not be the most strategic move for the organization. That issue (the screaming child) may, in effect, go away (fall asleep) if simply left alone. Or, you may discover that one child is merely screaming because another child is not playin