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Building a Seaworthy Organization
I was sailing before I was born. Even nine months pregnant, my mother was crewing for my dad aboard a Pintail. Just weeks after my birth, my


Audience Personas
Determining your target audience is critical to your marketing success. And that determination is about a lot more than just a label of “donor” or “business owner.” Effectively reaching your target audience requires that you understand who these people are . What motivates them? What do they value? Where do they get their information? How do they make their decisions? Start by looking at – and talking to – your existing customers. Note commonalities and try to group them base


Perception is Reality
We’ve all heard the old adage that “perception is reality” (whether that perception is accurate or not). In order for your organization to have its greatest impact and success, you must fully understand your relationships from the perspective of the other side (your clients, partners, employees and other stakeholders). A clear and accurate picture of how these stakeholders perceive your value – in time, talent, service, and reputation—is critical for your organization’s longe


Brand Audit
Out of college, I worked for the Andrew Jergens Company. I rose through the ranks quickly to oversee claims substantiation...
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